SERVICES

We provide complete hotel management and oversight, relief management, expert advice and guidance, stock control, auditing and compliance

Business planning, trading environment and performance analysis, redevelopment and renovation

GAMING

EGM performance analysis and reporting

Product selection and technology upgrades

Floor layout and room design

Systems and Procedures

Customer loyalty programs

OLGR regulation and compliance

Capex scheduling

IMAC paperwork

FOOD

Trading environment and Market positioning

Menu Planning and Costing

Purchasing and Stock Control

HICAPS

Functions

Outside Catering

LIQUOR

RAMP

House Policy

OLGR

DOSA

ENTERTAINMENT
RETAIL

Store Design and Layout

Product lines

POS systems

Merchandising

Cross Promotion

Sales Mix

Wholesale Customer Supply

Touring Acts

COMPLIANCE
HUMAN RESOURCES

Recruitment, Selection & Placement

Onboarding

Training & Development

Payroll & rostering systems

Maximise employee performance

Standard Operating Procedures

Staff handbook

MARKETING

We do the simple things along with clever promotions that tell your potential & existing customers who you are, what you offer, so that they come and spend money at your pub.

Unique, refreshing and innovative

Website, Social Media, Networking, Posters, Brochures and Flyers

Television, Radio, Word of Mouth, Sponsorships, Loyalty and Rewards program, Direct Mail, SMS

Number of Customers x Number of Visits x Spend per/head

Workplace Health & Safety

Food Safety

Fire & Emergency Procedures

Incident & Injury Management

STOCK CONTROL

POS

STOCK TAKE

WASTAGE / SHRINKAGE / THEFT

AML/CTF

Program Development

Training

Auditing

Desktop Review

PROPERTY CONTROL
FINANCIAL

REPORTING

SALES

COST OF GOODS

WAGE CONTROL

EXPENDITURE

P&L

CASH MANAGEMENT

SUPPLIER NEGOTIATIONS

ROI

ASSET

iNVENTORY

CAPITAL EXPENDITURE

REPAIR & MAINTENANCE